At KHUSBO, we are committed to ensuring that you have the best shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy for perfumes we sell.
Return Policy:
For return of your purchase, you have 7 days from the date of delivery to request a return. To qualify, the purchase must be:
- In their original packaging, including all accessories and gifts.
Once we receive and inspect the returned, we will process your refund within 7-10 business days to the original payment method. Shipping fees are non-refundable, except in cases where the return is due to a defect or incorrect product.
Return Policy:
If the product arrive damaged or do not match the custom specifications agreed upon, you can request a return or remake within 7 days of receipt. Contact our customer service team to initiate the process, and provide photos and details of the issue.
Exchange Policy:
If you need to exchange, we are happy to accommodate. Exchanges are accepted within 7 days of delivery, provided the product in their original condition. The first exchange is free, but shipping fees may apply for additional exchanges.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Final sale or clearance items.
How to Initiate a Return or Exchange
- Contact us via [Customer Service Email/Phone Number] to request a return authorization.
- Package the item securely, including any original packaging and documentation.
- Ship the item to the provided return address using a trackable method.
At TAKER STORE, customer satisfaction is our top priority, and we strive to resolve any issues quickly and efficiently.